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Onboarding and KYC Specialist - Equals Money Europe

  • Brussels, Brussels Hoofdstedelijk Gewest, Belgium

Job description

Who we are

Over the last 16 years, Equals Money has helped over a million satisfied customers move and manage their money. Our award-winning product portfolio allows our customers to make low-cost multi-currency payments across various payment products. From travel money to transfers, currency hedging, to expense management, open-banking to card acquiring, we are focused on a single goal of making it easy for our customers to manage and move their money.

As a business, we are committed to delivering value to our customers through the combination of advanced payments technology and personal expert service. Having recently acquired a subsidiary in Belgium - Equals Money Europe - the Group are focussed on bringing our suite of products to Europe and are now looking for a Onboarding and KYC Specialist to join our team.

With our headquarters in London and Brussels and teams in Chester, Amsterdam and Los Angeles, the Equals Group operates a portfolio of successful and exciting business lines and brands - Equals Money, FairFX and CardOneMoney in the UK and now Equals Money Europe in Belgium. You will join a very close-knit, talented and supportive team from various backgrounds who believe that bringing different perspectives together helps us understand our customers' needs. United, by one thing, making money management straightforward and cost-effective for our customers.

About the Role

The Onboarding and KYC Specialist is responsible for conducting comprehensive KYC checks, ongoing monitoring, and event-driven due diligence on both new and existing clients and partners. Your role is critical in aligning our customer onboarding processes with our firm's risk appetite and compliance with AML and KYC procedures and policies. Efficiency, speed, and attention in customer review processes are essential.

Regrettably we cannot offer this role to individuals who do not possess the legal right to reside and work in The Netherlands or Belgium.

Job requirements


  • Perform initial, periodic due diligence and risk assessment activities relating to customer identification and verification.

  • Investigate high risk profiles

  • Perform ID&V checks, and screen for PEPs, Sanctions, and Adverse Media.

  • Understand the customer's business, risk profile, and context.

  • Maintain accurate and up-to-date KYC records.

  • maintain quality in KYC files and screening.

  • Meet individual and team performance targets and objectives.

  • Embody at all times our values of
    • Be the customer

    • Succeed together

    • Go beyond

    • Make it happen

Essential Skills

  • Previous experience in Onboarding, KYC CDD, EDD, AML, or Compliance team.

  • Strong attention to detail with an investigative mindset.

  • Expertise in reviewing high-risk customers, especially corporate entities.

  • Advanced Microsoft Excel skills

  • Excellent organisational, time management, communication, and interpersonal skills.

  • Fluent in English; additional languages are a plus.

  • Ability to quickly learn, take initiative, and work both independently and as part of a team.

  • Comfortable in a technical environment and quick to learn new systems/platforms


  • Diploma or certification in Anti Money Laundering or a related field is advantageous.

Proficiency in an additional language

Where possible we offer the opportunity to work flexibly and the opportunity to balance some remote working with time in the office collaborating, taking part in events and developing the social connections that make working with us rewarding. For this role a minimum of 3 days in the office will be required with remote working offered for the remaining working days.

Equals strives to create a workplace where we can all be ourselves. We believe in inclusion, equality and the power of diversity, so you'll be encouraged to bring your unique perspectives and experiences, and help us understand what you need to do your best work.