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People Support Administrator (FTC)

  • Chester, England, United Kingdom
£22.5 - £23.5 per yearHuman Resources

Job description

About us

Over the last 18 years, we have helped over a million satisfied customers move and manage their money. Our award-winning product portfolio allows our customers to make low-cost multi-currency payments across various payment products. From travel money to transfers, currency hedging, to expense management, we are focused on a single goal of making it easy for our customers to manage and move their money.

As a business, we are committed to delivering value to our customers through the combination of advanced payments technology and personal expert service. We are doing this by hiring exceptional people and are now looking for a People Support Administrator to join our busy People department.

Within our offices in London, Chester and Los Angeles and Europe, Equals comprises of three business lines and brands - Equals Money, FairFX and CardOneMoney. You will join a very close-knit, talented, and supportive team from various backgrounds who believe that bringing different perspectives together helps us understand our customers' needs. United, by one thing, making money management straightforward and cost-effective for our customers.

About the role

We are seeking a dynamic and organised individual to join our People team as a People Support Administrator based in Chester, the role is 4 days office based, 1 day working from home. As a People Support Administrator, you will play a crucial role in supporting all areas within the People function, including People, Facilities & Office management and Events. This is a multifaceted role that requires good administrative skills, excellent communication abilities, a can-do attitude and an ability to work both independently and as part of a team.

The People Support Administrator role will report to the People & Payroll Manager, working closely with our Facilities and Events team across London, Chester, and Europe. The People Support Administrator will provide admin and general support to these teams and is a fantastic opportunity for someone who is looking to begin or progress their career within a fast paced, commercial organisation gaining exposure to all aspects of People and the broader functional area.

About you

We believe that certain skills are essential to be successful in this role and these are detailed below. You may not have all the other skills we have outlined as desirable; we understand that and will still welcome your application. We will conduct individual interviews for shortlisted candidates and assess who is best suited for the role after we have discussed everything with you.

Job requirements


  • Undertake general administrative and support duties, including the maintenance of files, information systems, audit, operational trackers, audits, reports and calendars.
  • Coordinate mailboxes, forwarding and/or escalating accordingly.
  • Assist with the onboarding of new starters and the offboarding of leavers via the HR system.
  • Schedule and coordinate meetings and appointments in the office if and when required.
  • Support our People & Payroll Manager with the collation of data and reports.
  • Gather information for all people related meetings, investigations, packs and reviews.
  • Note take in meetings as and when required maintaining confidentiality.
  • Support our Events Manager with any company events and meetings as required.
  • Support our Facilities team in making sure the office environment is an efficient, comfortable and safe working environment.
  • Identify areas of improvement to maintain and improve standards to ensure an excellent employee experience and productive working environment.
  • Positively represent the People Team, be approachable, helpful and champion our values

Essential Skills

  • Excellent organisational skills
  • Acute attention to detail
  • Can do attitude, self-starter, uses initiative.
  • Passionate about doing an excellent job.
  • Strong written and verbal communication skills
  • Willing and able to pitch in across all areas to support where required.
  • Able to multitask and prioritise.
  • Willing and able to travel to London as and when required.
  • Understand and maintain confidentiality

Desirable Skills

  • Proven experience in administration or a similar role
  • Office experience within a fast-paced environment
  • Entry level experience within a People / HR department

Our investment in you

We welcome people into Equals and desire to grow and develop our talented teams. We believe in teamwork and celebrating our successes. We strive to embrace our values. We want to put you in the driving seat of your career and achieve your full potential through growth opportunities and developmental support.

When you join Equals, we aim to help you to get more out of your career. We will also offer you the following benefits.


A competitive salary benchmarked against a peer group.

25 days holiday per year + your birthday off

Opportunities for progression, development and learning new skills.

Free onsite Nuffield Health gym & pool (London) and discounted gym membership elsewhere

Interbank currency rates on travel money and international transfers.

We operate a hybrid working arrangement where possible.

Where possible we offer the opportunity to work flexibly and the opportunity to balance some remote working with time in the office collaborating, taking part in events, and developing the social connections that make working with us rewarding.

Equals strives to create a workplace where we can all be ourselves. We believe in inclusion, equality, and the power of diversity, so you'll be encouraged to bring your unique perspectives and experiences and help us understand what you need to do your best work.